Warranty & Returns
Euro Image Tuning Limited Warranty
Euro Image Tuning is happy to provide you with a 1 year limited warranty on products made by Euro Image Tuning.
All our parts are made proudly in the USA and we manufacture our products to tight specifications which we have spent painstaking care to fit within the tightest tolerance. But sometimes an item will slip through undetected. If you receive an item which is damaged, or blemished, at no fault of your own – we are happy to take the item back within 60 days of the original purchase date. We will happily exchange your item for a new, or demo unit, item which is in “as new” condition. When sending items back, please include the reason why you are exchanging in a note and your return mailing address. We ask that you cover shipping charges to our Morgan Hill Facility and we will happily cover shipping back to you. Exchanges are usually handled within 72 hours of receiving the item unless the item is out of stock. If the item is out of stock, we will notify you via email and let you know the date we will be receiving product. Please note that damage caused by improper installation, improper use and abuse, will not be exchanged. If we determine this was the case with your item, we will simply ship you back the item with an explanation of why this was the case.
Side note: You cannot order a item that is not listed, then email us after the item has shipped asking for a different variant. If it is not listed, it is not available for sale.
At Euro Image Tuning, our goal is to make the best product possible. If you are unhappy with our product for any reason – we will gladly accept your return within 30 days of the original purchase date. Please provide a printed proof of your purchase date and as long as the item is in new condition – we will refund you the original purchase price less 20% for restocking. Buyers are responsible for ALL return shipping and original shipping charges are NONREFUNDABLE. If you have a strange or difficult circumstance – please contact us and we will try our best to work with you. Refund is also subject to inspection to make sure the part was truly defect and not an installer error. Once a part has been installed it can not be returned unless it has a manufacturing defect. An RMA authorization must be given before sending an item back.
Return policies for items not made by Euro Image Tuning differ please contact us beforehand as restocking fees may differ.
If there is a need to cancel your order we understand. However if your order has already shipped or is being dropped shipped from one of our suppliers some fees may apply, all dependent on the parts,supplier and circumstances.
NO replacement parts or stickers or ANY merchandise of ANY sort will be sent out without photographic evidence of damages. We can not file a claim without this, and if you do not provide it, we cannot help you.
All parts are intended for “off road” use only. Euro Image Tuning is not liable for personal injury due to improper installation or misuse. If you have any concerns or questions regarding our products – we are here to help you.